1 reviews | Active since Aug 2015
NOT IMPRESSED!
I am extremely annoyed with SB. I switched about 3 months ago. We purchased our home through SB so I decided to move all my business to them. BIGGEST MISTAKE!!!!1st inconvenience sending me from point A to B to collect my cards. No compensation for the inconvenience caused. 2nd inconvenience my transactions do still not reflect via sms. I've called SB, went into the branch, sent countless emails. And still NOTHING!!!! I'm seriously reconsidering to move back to FNB!
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Simphiwe Mtolo
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,