TA
Tracey A

1 reviews | Active since Sept 2012

18 Nov 2022, 13:53

Not honoring turn around time

I app**** for vehicle restructuring and you guys have failed on your 7 business days workaround time. I have emailed and no response m I was told I would receive communication this morning but still nothing. I want a manager to call me and get in contact with me via email too.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Nov 2022, 14:04
Official
Good day Tracey

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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