1 reviews | Active since Apr 2017

16 Jul 2017, 15:44

Not helping with unauthorised debit orders

<p>I was unemployed since beginning of May 2017, since then there has been 5 unauthorized debit orders (that in my mind constitutes *****) going off my checque account. I have spoken to my bank about them, but they have done nothing to help me block them, just keep on charging me a debit order return fee that has resulted in over R1500 in charges, instead of blocking the debit orders as my request was.</p>

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Replies (1)
Standard Bank
Standard Bank's reply17 Jul 2017, 11:38
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 17 July 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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