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Mmakwena M

1 reviews | Active since Jul 2024

30 Jul 2024, 11:49

Not HELPFUL at all!

I've been a loyal customer of Standard Bank from my school days, so basically, I've been banking with STD Bank for more than 15 years, but I get nothing but rejection from them. It's one excuse after the other for rejecting my loan application, when I fix something, they just come up with an excuse to reject my loan application.

It's time to switch banks and look for a bank that is beneficial for me - you just CANNOT move forward if you are banking with Standard Bank.

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Replies (2)
Standard Bank
Standard Bank's reply30 Jul 2024, 12:09
Official
Dear Mmakwena

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply31 Jul 2024, 14:20
Official
Dear Mmakwena

Our team tried calling to no avail.

Please note that we have escalated this matter to our team.

Kindly be on the look out for further.

Best  regards
Standard Bank Hello Peter Team
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