1 reviews | Active since Nov 2014
Not happy with vehicle and finance of standard bank
So after finally getting the paperwork for my vehicle from standardbank finance, it turns out the wrong proxity was sent to me.
I sat in a long queue for almost an hour because I wanted to change ownership of my vehicle. And the lady at the counter tells me that the proxy sent to me by standard bank are the incorrect individuals and she prints me the correct individuals details and I'm told now I have to go sit in another queue at the bank to get correct proxy which I honestly don't have time to do.
Why was the wrong details sent to me and why was my time wasted. Now I have to find time to go to a finance branch and get the right paper.... LIKE REALLY!!!! I am really not happy and if this is the way standard bank treats its loyal customers than I'm sorry I shall never finance anything will you guys again
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Nomalla
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Nomalla
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***