PS
Portia S
1 reviews | Active since Jul 2022
25 Oct 2024, 10:45
NOT HAPPY WITH THE SERVICE
Good day,
I am very unhappy with the service I am receiving from Standard Bank.
Today, I attempted to reset my password but was informed by Thandeka from Digital Services that I did not pass the verification process. I am unsure of the reason for this outcome, as I provided all requested information.
I would greatly appreciate your assistance in resolving this matter promptly, as I have personal tasks that require urgent attention.
Kind regards,
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Standard Bank's replyOfficial
25 Oct 2024, 10:52Dear Portia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Oct 2024, 10:52
Official
Dear Portia
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***