BH
Bongani H

1 reviews | Active since Mar 2021

16 Nov 2021, 08:47

Not Happy with Standard Bank Asset Vehicle Finance

I am very disappointed by Standard Bank Asset Vehicle finance team, have fully paid for my vehicle in August 2021, and during this process have sent several emails in order to receive my NATIS / Registration document till to date , no response on my email or assistance. I really love this bank , but now really worried will not be able to receive the documentation. Please assist assist

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Replies (1)
Standard Bank
Standard Bank's reply16 Nov 2021, 10:38
Official
Dear Bongani H

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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