SB
Shereen B

1 reviews | Active since Jul 2019

24 Feb 2025, 08:34

Not happy

Again not great... How do ****mers get our details and ***** 5K easily, also another person from your ***** Department calls last week Wednesday saying they will re-compensate 25% of the value ******, however nothing has happened up to this point. I am with FNB and Capitec and not once has anyone tried to ***** money off of me? what is going on with Standard Bank that all your customers continuously get **** calls? My mother included... its utterly disgusting Standard Bank, I want to move ALL of our banking to FNB but for some reason my husband still has faith in you. NOT happy clients at all, I feel like you have failed us....Even walking into Clear Water mall we looked at like pieces of garbage, if your staff don't want to work there tell them to stay at home.

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Replies (1)
Standard Bank
Standard Bank's reply24 Feb 2025, 08:57
Official
Dear Shereen, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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