lM
lindy M

1 reviews | Active since Apr 2014

30 Aug 2021, 12:32

Not happy

I had a standard bank account for years and in 2018 when i lost my job i stopped using the account. So friday on the 27 Aug 2021 i received my tax money whereby it was paid into the dormant account that i am no longer using. Apparently the account was not closed and it had unpaid on it. I need to access the funds that were transfered into that account. Please assist

0
Replies (2)
Standard Bank
Standard Bank's reply31 Aug 2021, 01:50
Official
Hello Lindy Mosayi 

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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lM
lindy M's update31 Aug 2021, 08:58
Reviewer Update
Good day

So is it possibl for me to get the funds paid into that dormant account.


Regards
Lindile Mosayi
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