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Nomsa N
1 reviews | Active since Nov 2018
27 Mar 2020, 10:13
Not happy
I called to reverse a debit order towards end of February the person I spoke to gave me a ref number promise someone will call no one called and I call today only to find out the said they can't do it over the phone I'm not happy at all cause they once did it what changed now
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Replies (2)
Standard Bank's replyOfficial
27 Mar 2020, 11:39Dear Nomsa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Mar 2020, 11:39
Official
Dear Nomsa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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