KM
Kagisho M

1 reviews | Active since May 2014

26 Dec 2021, 21:42

NOT HAPPY

Good Evening.

While people are out there minding their own businesses i am here writing this complaint. For starters, i have also registered my unhappiness on twitter and even sent a direct message but to no avail. Here is my dispute, i am done paying for my vehicle and i am told my papers are with the sunnyside side branch and when i go to the branch, they tell they do not have the said papers. This resulted in me calling again, and i was AGAIN told to go to sunnyside branch. All this costs me my time and energy. I also voiced my disappointment in the way my query was handled at the said branch and nobody has responded to me to with a way forward. Regarding the papers, all this is documented. I am tired..I am contactable here . ***

0
Replies (2)
Standard Bank
Standard Bank's reply28 Dec 2021, 15:37
Official
Dear Kagisho M

Thank you for posting your comments. 
 
Please accept our sincere apologies for the delayed response.
 
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
 
Kind regards
Complaint Resolution Centre
***
***
KM
Kagisho M's update22 Jan 2022, 11:25
Reviewer Update
I have written another review, i am yet to get a reply to my query. Disappointed