CM
Charmaine M

1 reviews | Active since Dec 2021

03 Feb 2024, 10:45

Not getting power ball confirmation

This has happened a while ago and now it surfaces again. I played power ball on the StandardBank app on Friday 2 Feb 2024 but did not receive an sms confirming my numbers. Now I cannot even check if I won anything, plus the cost to play has gone up substantially….what’s going on?

0
Replies (3)
Standard Bank
Standard Bank's reply03 Feb 2024, 10:54
Official
Hi Charmaine

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 

CM
Charmaine M's update03 Feb 2024, 12:40
Reviewer Update
Thank you
Standard Bank
Standard Bank's reply03 Feb 2024, 16:15
Official
Hi Charmaine

You're welcome.

Kindest regards, Standard Bank Hello Peter Team***