Not getting any service from Standard bank online

Item: Standard Bank
Rating: 1
Author: Daniel K

I have a profile at Standard Bank, but havent been using the account for a while. I app**** online because the branch told me its faster. So I app**** online and still haven't heard any thing, no confirmation, no reference number or any feed back. Is this how this bank treats theirs customers??

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Replies (1)

Standard Bank's replyOfficial

15 Oct 2020, 16:27

Good day Daniel,

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We apologize for the inconvenience and undue frustration, this has caused.

Kind regards
Complaints Resolution Centre

Standard Bank's reply15 Oct 2020, 16:27

Official

Good day Daniel,

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We apologize for the inconvenience and undue frustration, this has caused.

Kind regards
Complaints Resolution Centre