HZ
Heinrich Z
1 reviews | Active since May 2021
19 May 2021, 10:06
not getting any progress
On 4/5 i did a settlement payment to Standard bank debtors finances... when I follwed up if account is settled they rep**** 10/5 the amount does not reflect in the account. reversal is possible because of payment not reflecting... so where is my money then. when I call every time i speak to a difderent person... this is really rediculess. it is the 19th how long before I get answer.....
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
20 May 2021, 00:59 Hello Heinrich
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Best regards,
Standard Bank's reply20 May 2021, 00:59
Official
Hello Heinrich
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Best regards,