CC
CHARLIE C
1 reviews | Active since Jul 2018
10 Jul 2019, 05:06
NOT FICA COMPLIANT
It has been 7 months but no assistance from standard bank, i reported a ***** case(over R12000) but i have received calls from the ****arney branch, the lady that contacted me was useless to be honest, no solutions, i have sent emails to the ***** department still no response. I have decide to take the matter to ombudsman as i feel i was treated unfairly and the bank was at fault to failure of FICA. i am really frustrated thats why i closed my account. what a useless ban****!!!!! can i get a call from the ***** department as i have a police case number and report. Please look at my last review
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Standard Bank's replyOfficial
10 Jul 2019, 06:12Hello Charlie Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
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Standard Bank's reply10 Jul 2019, 06:12
Official
Hello Charlie Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
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