Not even worth one star!

<p>Always been a satisfied.l client until this week. So travelling in Europe and next thing I get an sms that my accounts have been frozen due to FICA requirements. Been a client for over 15 years!! </p> <p>Try and travel abroad without a cent or credit card. Thanks to an old Nedbank credit card that came to my rescue. Tried to phone from abroad to resolve this matter but after holding about 6 minutes gave up!! </p> <p>How does a bank just freeze your account without any due date warning or a phone call at least!! </p> <p>Tried to resolve this matter on my return. 5 phone calls later a visit to the bank and various dropped calls and *********** people my accounts are still frozen. The call centre person even transferred me to the FICA department on a Saturday afternoon when they are closed! </p> <p>Standard Bank you have a client with zero happiness on a scale of 0-10. </p> <p>How can you have this happen??? </p>