1 reviews | Active since Oct 2016

26 Aug 2017, 08:51

Not even the grave

Dear Standard bank

It has now been 2 years and 8 months, since my Mothers estate has been handed over to you, we are not even one day closer to settling the estate. You only have to sell the house and settle the division of the funds. The house is not even in placed in the market. Are you waiting for the estate to go without funds and then sell the house on public auction? We have buried my Mother 2 years and 8 months ago, how long till we can put her to rest.

Please respond

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Replies (1)
Standard Bank
Standard Bank's reply26 Aug 2017, 23:26
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Simphiwe Mtolo

Complaint Resolution Centre
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*** (fax)
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