PS
Pieter S

1 reviews | Active since Aug 2010

25 Jan 2026, 18:30

Not even a client and gatvol

So, in short, I wanted to open a cheque and credit card with SBSA. I never went into the bank to complete the account opening process, and I sent numerous mails stating to cancel and close the account...eventuelly I got a summons, I paid the R150 which is now still against my credit record, and yet, I still get statements every month!! I was at the bank when I paid my R150, and I told them to close the accounts ( I do not even know the full account details). I am still getting mailed statements for the cheque account of which I do not even know the full accoun number, for the bank fees...after I requested to close the account, there is no activity on the account! WHAT ELSE MUST I DO?? JJUMP THROUGH HOOPS??

So in short, I am sick and tired of Standard Bank, and I am not even a client of them. I tried from my side, but looks like my attempts to communicate with them, fell on deaf ears.

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Replies (1)
Standard Bank
Standard Bank's reply26 Jan 2026, 06:55
Official
Dear Pieter, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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