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JO-MARIE SWANEPOEL

1 reviews | Active since Aug 2015

18 Oct 2015, 17:24

NOT DOING AS REQUESTED

I PHONED THE CREDIT CARD DIVISION TO ACTIVATE MY CARD FOR USE OVERSEAS.<br> CONFIRMED EVERYTHING AND WAS TOLD IT IS ACTIVATED FOR THE TIME OVERSEAS.<br> IT BOTHERED ME THAT THEY DO NOT SEND OUT CONFIRM SMS OR EVEN A EMAIL BUT LEFT <br> IT THERE BECAUSE I WAS INFORMED IT IS DONE.<br> GUESS WHAT - TRIED TO USE MY CARD THIS MORNING - NOT WORKING.<br> I COULD HAVE BEEN REALLY STUCK BUT COULD LUCKILY EXCHANGE<br> SOME CASH I HAD ON ME. <br> WHY CAN PEOPLE NOT DO THEIR<br> WORK. !!

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Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2015, 10:46
Official
Hello balletgirl,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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