1 reviews | Active since Mar 2009
Not convenient
<p>For over 6 weeks now internet banking and the app has issues unable to buy prepaid electricity. When i called i was told i had to go into the branch only to be told ot was standard banks issue. 2 weeks ago same problem so went to local spar to buy abd guess what standard atm not working. I emailed standard bank and was told i would have a response within 48hrs, still nothing 2 weeks later. Again today cant buy electricity, so had to go to the local spar and guess what the standard atm not working again so now have to pay fees to withdraw from absa atm . Simpler better faster???</p>
Good day Brian
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Brian
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Brian
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Brian
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Brian
Thank you once again for your posting.
I refer to our email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Brian
Thank you once again for your posting.
I refer to our email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
