1 reviews | Active since Jul 2017
NOT ATTENDING ***** CASES
On the 31st of August I reported a ***** on my account but standard bank is not attending my matter, I have been trying to make a follow up but they don't answer phones, I end up loosing airtime, yesterday I manged to speak to another agent, he told me that he has flagged my matter as urgent, someone will contact me shortly. The transaction i reported it happened in April and within 7 days they reported me, now it's the same transaction and the agent has told me that this transaction has happened on that old card, I'm so frustrated because why are they struggling to block this transaction and the first time it happened they solved the matter within 7 days. Hello Peter please assist me, I need that money urgently
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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