SM
Sibongile M
1 reviews | Active since Jan 2024
05 Jan 2024, 12:31
Not answering calls when you need them.
I have experience a bad service with standarbank funeral policy department. From the 29th December 2023 till 05th Jan 2024 trying to get hold of them, they do not pick up the phone or the call just dropped.. I wanted to cancel my funeral policy urgently, but I do not get any help from them. some of consultants are unprofessional and rude when they answering the calls.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Jan 2024, 12:46Dear Sibongile,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jan 2024, 12:46
Official
Dear Sibongile,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
SM
Sibongile M's updateReviewer Update
05 Jan 2024, 12:51I will appreciate that
SM
Sibongile M's update05 Jan 2024, 12:51
Reviewer Update
I will appreciate that
Standard Bank's replyOfficial
05 Jan 2024, 14:22Dear Sibongile,
We would like to thank you for giving us the opportunity to assist in this matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to assist in this matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jan 2024, 14:22
Official
Dear Sibongile,
We would like to thank you for giving us the opportunity to assist in this matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to assist in this matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***