NOT ALLOWING ME TO CHANGE MY TRANSACTION LIMIT

I HAVE TWICE ASKED STANDARD BANK TO CHANGE MY TRANSACTION LIMIT ON MY ACCOUNT. THE FIRST TIME THEY CALLED ME AND CHANGED IT TO WERE I WANT IT FOR A MONTH AND AFTER THE MONTH IT CHANGED BACK AUTOMATICALLY. I ASKED THEM AGAIN AND THEY CALLED ME TO INFORM ME I CANNOT CHANGE IT TO A AMOUNT MORE THAN THE BALANCE. I TOLD THEM I WILL NOT DEPOSIT MONEY INTO AN ACCOUNT I HAVE TO ASK THE WHOLE TIME TO GET MY MONEY.THIS WAS THE END OF THE CALL BECAUSE STANDARD BANK DID NOT EVEN OFFER ME A SOLUTION. THIS IS VERY FRUSTRATING AND WITH MY OTHER BANK FNB I CAN CHANGE MY LIMIT ONLINE TO WHATEVER I WANT IT. THEIR IS NO COMPARISON BETWEEN FNB AND STANDARD BANK TO CONTROL OVER YOUR MONEY AND EASE OF USE.