NOT A USER FRIENDLY BANK

I have two credit cards with Standard Bank one of them being a Blue Bean card. With both of these I asked for internet banking on receiving them. This could not be done at the branch as there was a problem and I was told to contact the customer service centre which I did - a number of times for both cards!!! Very unsuccessfully! I still have no internet connection on these cards which is very difficult in maintaining them. When payment is deducted from my current account I cannot tell which is the normal card and which is the Blue Bean. Of course I can't check on the internet because I STILL DON'T HAVE THAT FACILILTY! I have to go into the bank and stand in an endless queue just to be given the wrong information. (and I have to make sure I'm at the branch before 3:30!!) I end up paying into the card that has already been deducted and the second card then has no payment. I don't get notified about this immediately, only a month later. This really is bad service and I now have to find a double payment. Ridiculous.