TW
Talita W
1 reviews | Active since Nov 2017
25 Mar 2020, 08:01
NOT A HAPPY HOME LOAN OWNER
I am very disappointed in Standard bank, Our home loan is with them for the past 5 years, Now with the lock down they only want to look after the Student loans and Small businesses BUT what about the home loans , This is very upsetting because we can lose our house because of this, No work no pay!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
25 Mar 2020, 10:47Dear Talita
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Mar 2020, 10:47
Official
Dear Talita
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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TW
Talita W's updateReviewer Update
26 Mar 2020, 08:47I need an answer today please, My fiance is also on no work no pay, Please contact me with a solution *** or ***
TW
Talita W's update26 Mar 2020, 08:47
Reviewer Update
I need an answer today please, My fiance is also on no work no pay, Please contact me with a solution *** or ***
Standard Bank's replyOfficial
30 Mar 2020, 13:44Dear Talita Wait
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Mar 2020, 13:44
Official
Dear Talita Wait
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
TW
Talita W's updateReviewer Update
30 Mar 2020, 13:59Hi Clint, Thank you all resolved, Thank you so much for the speedy response and the great help that you gave to me
TW
Talita W's update30 Mar 2020, 13:59
Reviewer Update
Hi Clint, Thank you all resolved, Thank you so much for the speedy response and the great help that you gave to me