Not a great start with Standard Bank

I recently opened a new Standard Bank cheque account, went into the branch, gave all my documentation, specifically asked the lady if everything was sorted with the account and she confirmed that everything is done and that the account is active.

I attempted to transfer money to the new Standard Bank account and it did not go through after a week, after which I emailed the helpdesk center and once again they instructed me that the account is active and that all is fine. My company attempted to pay in my salary to the account and was immediately sent back with an error on the payrol stating "account stopped".

Now I moved to a new insurance and put the standard bank account down for the debit order, now there is no funds in there due to my salary being unable to be transferred in there and Discovery Insure does not accept EFT's as payment for insurance. So from tomorrow I will be without insurance, not that the bank would care about that.

Not a great start at all Standard Bank. Now I ask you WHAT MUST I DO TO GET THIS ACCOUNT ACTIVATED???????? Ive been to the branch, contacted your personnel and they all tell me that all is in order when clearly it is not. ADVISE ... URGENTLY