Not a Great Standard Bank!

Our Company had a rather massive purchase to make. In fact it ran into several hundred thousand rand. We thought, silly us, that if we did it via our Std Bank Visa Cheque Card we would have some form of protection by way of a sms verification or the like. But no, one tap with code and off came the total amount! No call, no follow-up from the RISK Division, no nothing. After all the ongoing promises about protection from a bank that is supposed to be at the cutting edge of IT. Then race back home to check and cannot get in because the dashboards are unavailable. Then to see if I had scored some U-Count reward points from a email to my Private Bankers to see still no response. So if the backlog to move to Merchantile Bank was not so big, I would already be in the Capitec fold. What a failing Brand.....