CS
Christopher S
1 reviews | Active since Feb 2014
16 Feb 2015, 12:38
Not a client, but constantly harassed
I am not a Standard Bank client. I have never been a client, and at this rate I never will be. <br> <br> Over the last 6 weeks they call me 4 to 5 times a day, send innumerable text messages at all times of the day, insisting that I have a home loan with them that I have defaulted on. Every time they call I have tried to explain to them that they must have the wrong number, and asked them to stop calling. I have been to their branches four times in person to try and get them to stop calling. They have not stopped. I feel that this is beginning to verge on harassment.
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Replies (1)Standard Bank's replyOfficial
17 Feb 2015, 07:17Hello arctic.fox,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Feb 2015, 07:17
Official
Hello arctic.fox,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
