CS
Christopher S

1 reviews | Active since Feb 2014

16 Feb 2015, 12:38

Not a client, but constantly harassed

I am not a Standard Bank client. I have never been a client, and at this rate I never will be. <br> <br> Over the last 6 weeks they call me 4 to 5 times a day, send innumerable text messages at all times of the day, insisting that I have a home loan with them that I have defaulted on. Every time they call I have tried to explain to them that they must have the wrong number, and asked them to stop calling. I have been to their branches four times in person to try and get them to stop calling. They have not stopped. I feel that this is beginning to verge on harassment.

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Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2015, 07:17
Official
Hello arctic.fox,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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