MH
Michelle H

1 reviews | Active since Oct 2015

19 Oct 2015, 10:34

NOT A CLIENT

I have been receiving phone calls, voice messages and sms's regarding an outstanding credit card payment. I AM NOT a client of Standard Bank and never has been. Clearly my cell phone number have been used by this person who is in arrears and now I am being harrased by phone calls. If you need me to send documents to prove I am not the account holder then phone me on ***and I will happily do this. I have asked with every phone call I received on a daily basis to please remove my number, but nothing has been done about this. I feel like I am being harrassed and at my wits end with this bank.

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2015, 07:06
Official
Hello mhusk@79,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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