MH
Michelle H
1 reviews | Active since Oct 2015
19 Oct 2015, 10:34
NOT A CLIENT
I have been receiving phone calls, voice messages and sms's regarding an outstanding credit card payment. I AM NOT a client of Standard Bank and never has been. Clearly my cell phone number have been used by this person who is in arrears and now I am being harrased by phone calls. If you need me to send documents to prove I am not the account holder then phone me on ***and I will happily do this. I have asked with every phone call I received on a daily basis to please remove my number, but nothing has been done about this. I feel like I am being harrassed and at my wits end with this bank.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
20 Oct 2015, 07:06Hello mhusk@79,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Oct 2015, 07:06
Official
Hello mhusk@79,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
