KP
Karen P
1 reviews | Active since Jul 2012
31 Jul 2019, 15:28
Not a care in the world about customers
Such pathetic service.. phoned into the customer care call center and waited 12 min and 3 sec and still no one answered my call.. i eventually put down the phone.. Really pathetic
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Replies (1)
Standard Bank's replyOfficial
01 Aug 2019, 06:14Hello Karen,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply01 Aug 2019, 06:14
Official
Hello Karen,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***