Northcliff Branch do not answer their telephones

I am trying to talk to somebody in Northcliff branch.<br> The only way to contact them via telephone, is via a call centre. <br> <br> I have tried two different days now, holding on for as long as 20 minutes. First for the Call Centre to answer the phone and then holding on for them to phone the branch. <br> <br> On the three occasions I phoned, the operator informed me that the branch is not answering the phone.<br> They also tried the extension of the Business Banked responsible for my business account, which I want to discuss. Her name is C van der Merwe. <br> The call centre operator then undertook to send an email to the person and ask her to contact me.<br> All to no avail.<br> It seems Northcliff branch are not interested in serving their customers.<br> I have been a customer of Standard Bank for 40 years now for both private and business accounts. <br> I am now seriously considering changing banks<br> Thanks you<br> Magda Dekker