MR
Mike R

1 reviews | Active since Apr 2011

29 Nov 2017, 10:44

Noone responds

I have a Moneymarket account with Standard Bank. I was last paid interest on my positive balance at the end of May 2017. I have tried via email and calls to their call center is get an explanation for the lack of interest payments. It appears that they either don't know or refuse to tell me.

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Replies (2)
Standard Bank
Standard Bank's reply29 Nov 2017, 14:55
Official

Dear Mike

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 Nov 2017, 11:43
Official

Dear Mike

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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