pM
promise M

1 reviews | Active since Nov 2020

22 Oct 2024, 07:28

nonsensical

nonsense, I have heard enough with standard bank credit card and I'm starting to regret having an account with them, even since i have re-apply for new credit card I'm not getting any joy every month i must call or send ,i have been telling them that they must amend my payment but I'm still getting same message means its not changed, the consultant whom last phoned me confirmed that all in order but again today i received sms with the same date i did not authorised,my plan now is to pay it off and close it completely

0
Replies (1)
Standard Bank
Standard Bank's reply22 Oct 2024, 07:32
Official
Dear Promise

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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