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bazilmdk B

1 reviews | Active since Oct 2016

12 Oct 2017, 18:49

Nonsense Service!!! Standard as your names says "Standard Bank"

Guys you 1st put my business account on lock up state without any prior notice- monday i then go request this to be removed at the branch, to my surprise now both cards linked to this account now cannot be used for "swipes" yet comes month end you need your full premium for a service fee that is Standard as your names says "Standard Bank"- this is absolute nonsense i cannot always withdraw and carry my by my hands.

Even worse i went to Greenstone branch and stayed there for good 2 hrs trying to resolve this, emailed my business banker even logged a complain on HelloPeter but not one cared!!!

Its not a threat but this will happen 1. If this so called block is not resolved by tomorrow 13 Oct 2017 i am closing the account with you forever and ever, it cant be that we need to bend over for us to use your non-existing service and ask you guys to provide a service to us yet come month you are the 1st person to take your service fee

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Replies (1)
Standard Bank
Standard Bank's reply13 Oct 2017, 01:47
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Niyaaz Jardine

Complaint Resolution Centre
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