NONSENSE DIGITAL BANKING

I am really ****ed at the unprofessionalism of digital banking at standard. It been almost three days I have done the immediate payment to my other bank and paid a fee of R50, and the money is still not showing. I have contacted standard bank several times and all they can tell me is that the payment was successful, but they dont know what is holding the money, really can't you read your system. I have even told them, that no proof of payment was generated on their APP, and I must still listen to their nonsense of we will escalate your query. How am I suppose to pay for my bills if you are holding the money.

I need this issue sorted now, before I share this to social media space and see how you cruelly hold people's money while acting innocent as the good bank. I will also write to OMBUDSMAN, to lay my complain, this is unacceptable, pathetic and very annoying. I can easily move my BOND and other products to NEDBANK, if you continue with this nonsense of poor NON-existent digital system. You must FIX your system and bring back my money,

I pay a fee everymonth as the prestige banker which also does not exist, please also load the correct person responsible for assisting me. The person you have loaded on my APP as the private banker in non-existent she never replies when ask for help, very useless.