CD
Capitec D
1 reviews | Active since Jan 2024
22 Jan 2025, 16:33
Nonsense Business- keeps you indebt
I have a home loan with Standard Bank. I have a debit order with them which goes off on the same date monthly, in December 2024 SB decided not to debit part of the amount which i had arranged with them. NOW IN JANUARY they have been calling me non-stop. I asked the consultant why was the amount not debitted she says she doesnt know because even the date was never changed. NOW ITS MY PROBLEM. Mind you this month January 2025 was suppossed to be the last month i am paying this Arrangement. Basically they are adding interest in my account on Purpose.
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Replies (3)
Standard Bank's replyOfficial
22 Jan 2025, 16:47Dear Msuthukazi
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jan 2025, 16:47
Official
Dear Msuthukazi
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
22 Jan 2025, 18:01Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply22 Jan 2025, 18:01
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
24 Jan 2025, 12:18Dear Customer, we hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank
Social Media Team
Kindest regards,
Standard Bank
Social Media Team
Standard Bank's reply24 Jan 2025, 12:18
Official
Dear Customer, we hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank
Social Media Team
Kindest regards,
Standard Bank
Social Media Team