rT
rachel T

1 reviews | Active since Mar 2011

04 Mar 2022, 06:59

nonsense

your DIGIME verification has caused me being unable to make online immediate payments let alone withdraw funds ,how the hell is my 16 years old self suppose to look like me at 36 years old ,your system says they cant verify my ID Because my image on my id is not the same as now ,what nonsense is this ,i want this fixed urgently as my life is now put on hold because of this ,this morning i couldn't even withdraw fund i am told my pin is blocked ,i want this to be treated with urgency and if you guys don't i will be moving to FNB by the end of business ,this inconvenience will cost me as i missed a payment i needed to do yesterday call me *** urgently

0
Replies (1)
Standard Bank
Standard Bank's reply18 Mar 2022, 15:59
Official
Hello Rachel

Thank you for reaching out.

As per our telephonic conversation this matter has been addressed.

We sincerely apologize for the inconvenience caused 

Kind regards

Standard Bank Help Centre
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