LB
Lauren B

1 reviews | Active since Jul 2023

17 Jul 2023, 13:11

Nonsense

I am still waiting on ***** Division to contact me after my account was blocked. I made a payment from my other account at another bank and suddenly my account is blocked. Called in twice and was told to wait on a call but still nothing. I need to access funds as i have things to do. Useless bank if ever im sorry i moved to this bank

0
Replies (2)
Standard Bank
Standard Bank's reply17 Jul 2023, 13:17
Official
Good Day Lauren

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Kind Regards 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply17 Jul 2023, 13:21
Official
Good Day Lauren 

Thank you for the details .

Our consultants will call you with feedback.

Kind Regards 
Standard Bank Hello Peter Team
***