TM
Thato M
1 reviews | Active since Feb 2018
16 Feb 2018, 21:39
None response
We app**** for a bond with the bank (Bela Bela branch) sometime in Oct/Nov 2017 and we have not received any response to date. Can it be that our application forms were misplaced??? We tried several times to get hold of the consultant in charge and all we got was false hope....until we eventually gave up and opted for a bank with better service
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Standard Bank's replyOfficial
17 Feb 2018, 06:43Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply17 Feb 2018, 06:43
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,