NL
Nthabi L
1 reviews | Active since Dec 2016
17 Nov 2020, 18:02
Non updating of balances on the Credit Rating system affecting my ability to get credit somewhere
Why is Standard Bank taking more than a month to update balance on my personal loans via credit score. This really affects our credit score rating and it also affect us individuals when we want to apply for credit somewhere.
Can they update please the loan balance will be hanging at R31733 while you actually ove R12000 please assist us.
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Standard Bank's replyOfficial
18 Nov 2020, 03:46Dear Nthabiseng Lephoto
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Nov 2020, 03:46
Official
Dear Nthabiseng Lephoto
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
**********
***********