1 reviews | Active since Jan 2017

12 Jun 2020, 12:28

Non responsive contact centre

I am trying to reach Standard bank Vehicle and asset insurance with no luck. i have been holding for a good 30 minutes and no one is answering my calls and this is unnecessarily costly to me. And again, it is a risk to visit branches... Can someone please call me

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Replies (2)
Standard Bank
Standard Bank's reply12 Jun 2020, 12:55
Official
Hello Mummy 

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply19 Jun 2020, 09:19
Official
Dear Mummy

An email has been to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me on the below email. 

Kind regards 
Complaint Resolution Centre 
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