Non-responsive Business Bankers at Standard Bank

In July/August I opened a Sole Propietorship account with Standard Bank. I wanted to give access to my partner and I was advised that it woudl be better to contact my business bank after the account had been opened because trying to add another person so late into the application process would delay the opening of the account. So a few days after I had seuccsssfully opened th account, I called Standard Bank to arrange access for my partner. I wa sthen informed that I shoudl contact my business banker, Thamsanqa Mkhize. I emailed my so-called business banker on the teh 7th of August and to this day no response. I advise anyone who wants to do business banking to rather use another bank because I am not the first person to complain about non-responsive business bankers at Standard Bank. I know another lady who is now also looking for a different bank to do business with.