RG
Rachel G
1 reviews | Active since May 2011
14 Oct 2024, 08:34
Non-responsive Banker - Costing me in fees
Tell me why I need to complain for 2 months before a simple request of closing my business account can be actioned. Drizal Crouch (my suppose business banker) has gone AWOL & now I'm getting Collections emails due to being R440 in the negative because nobody is closing this account. This is my 2nd complaint about this, I deleted the last one because Drizal emailed, saying she's sorting it out, 3 weeks later, still nothing. Just unanswered whatapp messages and emails
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Standard Bank's replyOfficial
14 Oct 2024, 08:38Hi Rachel
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Oct 2024, 08:38
Official
Hi Rachel
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team