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keith B

1 reviews | Active since Jul 2013

07 Jul 2020, 11:46

Non responsive bank

I wrote a review on the way the bank dealt with a ***** case. I had a response from the bank to say that they had escalated the problem and would get back to me with a response.

Well guess what, that was Friday and today is Tuesday. They just cannot give a damn!!!

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Replies (2)
Standard Bank
Standard Bank's reply07 Jul 2020, 16:12
Official
Hello Keith

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply13 Jul 2020, 12:44
Official
Dear Keith

We sent you an email requesting further details and we still have not received a response from you.

Kind regards
Complaint Resolution Centre 
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