Non Resident Centre red tape

The non-resident Centre response time and bureaucracy is unacceptable! A couple of examples:<br> On sep 11 I emailed [Email Removed] to request information on how to make a deposit from a local source to a non-resident account. Nobody rep****. <br> On sep 7 an express registered letter arrived at Johannesburg post office for collection by Standard Bank non resident centre. I sent more than 10 emails to the non resident centre to expedite collection but nobody collected the letter.<br> On sep 16 I ordered a transfer. They requested me to fill an incomprehensible form (probably an internal document, not something I should fill).<br> There are other examples!<br> I would appreciate if someone from management contacts me about these matters.<br>