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Claire M
1 reviews | Active since Aug 2015
28 Oct 2024, 10:42
Non-payment of immediate payment - Money missing
I did an internet banking immediate payment on Friday, 25.10.2024 to my personal bank account at FNB. to date, the transfer has not reached my FNB account. I have logged a ticket with Standard Bank. It is a large sum of money and internet banking department has not been helpful at all. I urgently need my money as my debit order are going off my FNB account and there isnt going to be enough to cover them. I spoke to standard bank on 26.10.2024 and twice on 28.10.2024 with no resolution and the money is no where to be seen.
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Replies (2)
Standard Bank's replyOfficial
28 Oct 2024, 10:45Dear Claire,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Oct 2024, 10:45
Official
Dear Claire,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Claire M's updateReviewer Update
28 Oct 2024, 15:53Sorry, I missed your call. Please call again. You didnt leave a number to contact you with.
CM
Claire M's update28 Oct 2024, 15:53
Reviewer Update
Sorry, I missed your call. Please call again. You didnt leave a number to contact you with.