Non-existing Service

I have been a client of Standard bank for over 20 years. In the past 5 years they have started treating their clients like they dont need them. The service has slowly but surely disappeared and a once great service provider is now one of the worst. First they moved my business banker out of the branch and made it impossible for me to get any service or help on my business accounts. No matter how hard I try it is not possible to get help and when you go to the branch they waste hours of my precious business time and mostly with or benefit. They now forced me to use the new business banking online platform that is never working. Every time I need to pay a supplier or my employees or who ever there is some "system error" and then I stand with a red face and look like I dont want to pay. This is destroying my company's reputation and is making me look like a fool. Standard bank dont care. They don't even respond to my complaints and plea for help. I definitely dont feel like a value customer any more...