Non existing service.

<p>I have two problems, firstly I am still struggling to get my payd-up letter regarding my STD Bank blue Bean Card since last year November for you. I even went into a branch 3 weeks ago to try and get it, but obviously still no service from Standard Bank. My second problem is that I cancelled my funeral policy with SDT Bank on 2 Dec 2016, they have since twice deducted the monthly premium for the funeral policy. I have sent numerous e-mails to that department regarding the cancellation of the policy but true to STD nature they just don't give any service, I want the two months that they deducted premium for a Funeral policy that was cancelled paid back into my account to ASAP. And I want my payd up letter from Standards Bank regarding my Blue Bean account.</p>