Non existing customer service

<p>Money was debited from my account unnecessarily and was even charged bank costs. The ATM didn't supply me with money, only gave error messages!ATM was faulty!!! Not my fault! After numerous calls made and emails sent, they said the money will be back in my account within 24hours. It is 3 days now..... Still nothing. I did not receive one call as promised, I have to phone, and all they say is "we will sort this out" ya right!!!! *** service!!!</p>