RO
Rita O
1 reviews | Active since Mar 2020
06 Jul 2025, 17:52
Non existing client service, then theft from the bank themselves.
On the 8th October 2024 I give a review of the non existing client service of standard bank and standard bank insurance, Hello Peter said they will phone me. Well 8 months later still no service. They can not help me when I walk into the bank, the bank do only business telephonically, and then nothing happen. They still did nothing about any of my issues. And they still take more than a thousand rand ******* every month. They still did nothing about my bond account that I ask to stop more than a year ago. The can not help with nothing therefor they take money that does not belong to them. The most pathetic I have ever seen a bank to operate.
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Replies (1)Standard Bank's replyOfficial
06 Jul 2025, 23:43Dear Rito O,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply06 Jul 2025, 23:43
Official
Dear Rito O,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
